The Danish Gambling Authority will suspend all operations from December 24 through January 1. This closure affects multiple components of Denmark’s gambling regulatory framework.
Affected Services
The shutdown impacts three primary areas:
- The main regulatory office
- StopSpillet gambling helpline
- ROFUS national self-exclusion register
All enquiries submitted during this period will remain unanswered until operations restart in January. Operators and players need to plan around this gap when seeking regulatory guidance or support services.
Regulatory Context
The authority manages Denmark’s licensed gambling sector through oversight of licensing requirements, compliance checks, and responsible gambling programs. The temporary shutdown occurs during an active regulatory period that saw multiple policy changes throughout 2025.
Recent market data from August 2025 shows total gambling revenue hit DKK 714 million, marking a 25.1% increase compared to the previous year. Sports betting grew by 53.4% to reach DKK 225 million. Online casino revenue climbed 20.7% to DKK 361 million during the same timeframe.
The self-exclusion register reported more than 64,000 registered users in August. This reflects ongoing engagement with harm prevention tools available to Danish players.
Recent Policy Developments
Denmark updated its gambling marketing guidance in July 2025. The revised rules strengthen requirements around transparent advertising and accurate presentation of winning probabilities. These standards also include enhanced protections to prevent marketing content from reaching minors.
Both online and land-based operators holding Danish licenses must follow these guidelines. The updates form part of broader efforts to maintain market integrity and protect vulnerable populations.
Parliamentary support was recently secured for an expanded responsible gambling policy framework. The package focuses on reducing gambling harm, with particular attention to younger demographic groups.
Operational Planning
The regulator has not announced any temporary support arrangements during the holiday period. Standard operations will resume after January 1. Stakeholders should account for this service gap when scheduling time-sensitive regulatory matters or requiring assistance from support resources.
The closure follows established holiday scheduling practices while allowing staff time away during Denmark’s traditional year-end break.
